Frequently Asked Questions

You can book online through our booking page, call us directly, or send us a message via our contact form. Online booking is the quickest way to secure your preferred time.

No, we do not require a deposit. Payment is due at the time of your appointment.

We recommend booking 1-2 weeks in advance, especially for weekends and after-work appointments. For special occasions or nail art, 2-3 weeks notice is ideal.

We require at least 24 hours notice for cancellations. Late cancellations or no-shows may incur a cancellation fee.

BIAB (Builder in a Bottle) is a strengthening gel that helps grow and protect your natural nails. It's more durable than regular gel polish and can be infilled rather than soaked off each time.

With proper care, gel nails typically last 2-3 weeks. BIAB can last 3-4 weeks and is infilled rather than removed.

Yes! We offer a range of nail art services from simple designs to complex hand-painted artwork. Prices vary depending on the complexity and time required.

Please arrive with clean nails (no polish if possible). If you have existing gel or acrylics, we can remove them for you. Avoid using hand cream right before your appointment.

We allow a 10-minute grace period. After this, we may need to shorten your service or reschedule. Please call us if you're running late.

To maintain a relaxing environment for all clients, we ask that children under 12 do not attend unless they are receiving a service.

Yes! Gift vouchers are available for any amount or specific services. They are valid for 12 months from the date of purchase.

Yes, we are committed to using cruelty-free and high-quality professional products. We carefully select brands that align with our values.

We offer extended hours on Thursdays until 8pm. For special circumstances, please contact us to discuss your needs.